DTP joins force with Xovis to improve passenger flow in Abu Dhabi

posted on 29th May 2018 by Justin Burns
DTP joins force with Xovis to improve passenger flow in Abu Dhabi

Dubai Technology Partners (DTP) has joined forces with Xovis to help improve operations at Abu Dhabi International Airport (AUH).

Serving 24 million passengers per year, AUH is one of the fastest growing hubs in the world and it is anticipated the annual passenger throughput will grow to 45 million passengers within the next 10 years.

Integrated with DTP’s desk planner solution, the Xovis Passenger Tracking System (Xovis PTS) will allow Abu Dhabi Airports, the operators of AUH to improve passenger flow and reduce waiting-time in critical areas like check-in, security, immigration and baggage-claim, dynamically manage airport resources and ultimately increase capacity and passenger satisfaction.

Abu Dhabi Airports acting chief executive officer, Abdul Majeed Al Khoori said: “This project has been key in meeting the growing challenge of balancing the increased volume of passengers and operational efficiency.

“With the implementation of this smart technology solution provided by experts such as DTP and Xovis, the team will be able to anticipate and respond to traveller flows for better real time and planning decisions. The intelligence that the system is delivering has already proven its value by providing actionable information and real time inputs during recent Low Visibility Operations.”

After a successful trial at a check-in area in Terminal 3, DTP, using Xovis’ Smart IoT Technology, has deployed 455 Xovis 3D sensors in 19 sites in T1, T1A and T3.

DTP managing director, Abdul Razzak Mikati added: “DTP was in charge of the turnkey project management, including sensors installation, provision of infrastructure and integration between the Passenger Flow Management solution and different airport and airline’s operational systems.

“We have designed and implemented a Desk Planner module, that enables the airport to forecast ‘desk demand’ for security and immigration areas. Moreover, we analyse and layout the collected data and KPIs on interactive airport maps to allow the airport operations to react with necessary measures against any challenges in the passenger flow that might arise, in a timely manner.

“Finally, we have provided several business intelligence tools that empower airport managers to monitor SLAs and performance of different teams (Operations, Airport Services, Security and Immigration) that are involved with the passengers’ flow.”

The installations at AUH strengthen Xovis’ position as leading provider of people flow monitoring solutions in the region. The company already helps Dubai and Doha with their passenger queues via their technology.