Airlines

Aeromexico selects Viasat to upgrade in-flight connectivity

image credit: Aeromexico

Viasat Inc., provider of satellite communications, today announced that it is expanding its long-standing relationship with Aeromexico.

Mexico’s global airline has selected to retrofit its Boeing 787 Dreamliner fleet with Viasat’s most advanced in-flight Wi-Fi solution.

The fleet comprises 17 total aircraft, including eight B787-8s and nine B787-9s.

The Boeing 787-8s will be equipped first, with installation for the 787-9s quickly following. The first of these new Viasat-equipped aircraft is set to enter service later in 2025.

Viasat has provided in-flight connectivity on certain Aeromexico aircraft since 2018. The carrier’s decision to upgrade the Dreamliner in-flight Wi-Fi with Viasat’s connectivity system highlights its ongoing commitment to providing passengers and crew with an exceptional onboard experience, including streaming video, browsing, and real-time messaging throughout the flight.

Additionally, Aeromexico is using the Viasat Ads platform to offer its passengers free, ad-supported connectivity sessions (with streaming speeds capability).

Don Buchman, SVP and GM, Commercial Aviation at Viasat said: “We’re honoured to extend our partnership with Aeromexico.

“It’s our mission to bring a consistently high-quality and content-rich in-flight Wi-Fi experience to passengers around the world, and we’re looking forward to delivering this onboard additional Aeromexico aircraft.”

Andrés Castañeda, chief of digital & customer experience officer & EVP of Aeromexico said: “Providing the best in-flight experience is one of our top priorities.

“We work hard to elevate each passenger’s journey to an extraordinary experience and we know that connectivity is essential.

“Viasat is a trusted provider for Aeromexico, and with a resilient, multi-orbit satellite roadmap, we look forward to continuing to work together to bring high-quality in-flight Wi-Fi to our customers long into the future.”

To enhance its passenger experience goals, including NPS scores and loyalty, Aeromexico will continue to take advantage of Viasat’s high-capacity, Ka-band satellite network to provide a high-speed online experience on routes served by the Dreamliner fleet, including to cities such as Paris, Madrid, Amsterdam, Rome, London, Buenos Aires, Santiago de Chile, among others.

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