The digital travel document validation platform Matchbox, developed by Swissport, has secured ISO 27001, ISO 27017 and ISO 27018 certification.
Following Swissport’s existing ISO 27001 certification, first achieved in 2023, the Matchbox certifications further demonstrate the company’s commitment to rigorous, internationally recognised Information Security Management Systems.
Designed to automate and secure travel document validation across online check-in, kiosk and agent environments, Matchbox now carries formal third-party validation of its Information Security Management System (ISMS), cloud security controls and protection of personally identifiable information (PII).
Together, these certifications confirm that security, privacy and regulatory compliance are embedded in the core architecture of the platform.
The additional product-level certifications provide customers with enhanced assurance of Swissport’s security posture across its digital solutions portfolio.
Daniel Steffen, Global Key Account Manager Matchbox Solutions, says: “Airlines operate in one of the most regulated and risk-sensitive industries worldwide. Achieving ISO 27001, 27017 and 27018 certifications for Matchbox provides independent validation that the platform meets the highest standards for information security and cloud data protection.
“For airline IT, cybersecurity and compliance teams, this certification delivers additional assurance during evaluation, integration and scaling of digital document validation solutions.”
The certification milestone reinforces Swissport’s commitment on improving airport operations with innovative technology solutions and optimized passenger processes.
Matchbox operates its own global immigration rules database, which is updated every 24 hours and continuously monitors more than 22 million entry requirement pages and regulations worldwide.
This capability allows airlines to verify travel eligibility in real time while removing the risk of inadmissible passengers.
In an environment of increasing cybersecurity scrutiny and evolving global data protection regulations, independently certified systems are becoming a prerequisite for airline procurement and IT approval processes.
By aligning with ISO 27001, 27017 and 27018 standards, Swissport enables airlines to mitigate cyber risk, strengthen governance frameworks and accelerate digital transformation initiatives with confidence.
