Welcoming the publication of the Aviation Passenger Charter, Airport Operators Association Chief Executive Karen Dee said: “The Aviation Passenger Charter provides passengers with a helpful overview of what they can expect throughout their travel, from booking to after they have arrived.
“This provides helpful clarity on what they should do at each stage of the journey as well as their rights and responsibilities.
“It also shows what airports are doing to support people on their journeys, as we prepare to welcome many passengers back for the first time since the start of the pandemic.
“It is a good example of how government and industry are working together to make this summer getaway a success.”
