Airlines

AIS Airlines selects Ink Innovation to speed up check-in

image credit: Ink Innovation

AIS Airlines has selected Ink Web Check-in to streamline the check-in process, allowing for what they claim to be, “a quicker and more stress-free start to their journey.”

Ink Web Check-in is a turnkey solution that is an intermediary between the airlines’ system and ground handlers’ Departure Control Systems (DCS).

Nicole Scheffer, Chief Commercial Officer of AIS Flight Academy & AIS Airlines: “Online check-in is an essential service for our operations.

“Our primary customers are business travellers who value efficiency. One of our USPs is our quick boarding process, requiring passengers to arrive at the airport only 45 minutes before departure.

“By enabling web check-in, passengers can speed up the boarding process even further or make it easier to catch connecting flights.

“We stand for excellent service, and offering capabilities to check in online will help us attract more passengers to fly with AIS Airlines.”

AIS Airlines and their ground handler staff will be supported with training and assistance from Ink’s Delivery and Support teams, ensuring a smooth and effective system adoption.

Nicole Scheffer further commented: “Ink’s offer, team communication, and follow-up stood out.

Their good reputation and familiarity with airlines and operations like ours made them an obvious choice and the ideal partner for us”.

Janet Richards, Chief Commercial Officer of Ink commented: “At Ink, we are committed to delivering innovative solutions that meet the evolving needs of airlines and their customers.

“We look forward to working with AIS Airlines and seeing the positive impact this will have on airlines’ customer satisfaction”.

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