Shell Aviation has introduced end-to-end digital integration with airline customers through Shell SkyPad, its an tablet app that connects pilots and apron operators with cloud-based computer systems. The development marks the next step in Shell Aviation’s ambitions for a fully digitised refuelling operation, harnessing technology to maximise efficiency and accuracy across all aspects of the process.

The new functionality of Shell SkyPad Data Exchange enables compatibility with a wide range of airlines’ own digital platforms, allowing integration with airline systems that adhere to IATA Fuel Data Standards. Alongside this, Shell SkyPad has been enhanced with a new real-time communications tool. This enables instant contact between the apron operator, the pilot and the back offices, allowing them to electronically track, update and exchange fuel figures throughout the refuelling process.

From an airline perspective, Shell understands that the currency of refuelling is seconds. Airlines integrating Shell SkyPad Data Exchange can save up to 13 minutes^[1] during the refuelling process, which can minimise delays in turnaround time and associated costs. Shell SkyPad Data Exchange can also deliver fuel savings by optimising refuelling through improved data accuracy by up to 90%^[2]. This offers the potential to unlock significant financial savings across an airline’s fleet by avoiding expenditure on unnecessary fuel.