Air France KLM has appointed Anne Rigail as chief executive officer (CEO) of Air France endorsing the proposal by its CEO Benjamin Smith.
The board of directors made the decision at their meeting today (12 December) to give Rigail, current executive vice president of customer at Air France the role. She takes over from Smith on 17 December who has been acting CEO of Air France.
Smith said: “Anne is a strong professional in the airline industry. Throughout her career, she has always paid particular attention to employees while implementing the many projects and transformations she has led, and placed the customer at the heart of everything she does.
“With the support and commitment of every single employee, I am confident we can rise to the challenges for Air France today, ensuring service excellence to all our customers.
“I have complete faith that Anne will succeed in transforming Air France. Together with Pieter Elbers, President and CEO of KLM, the Air France-KLM Group is taking an important step in its reorganisation to reconquer its market position.”