Changi Airport has unveiled its first sensory-friendly facility, the Calm Room, a purposefully designed space created to support neurodivergent travellers and their caregivers.
The over 200 square-metre room provides a quiet, soothing haven for passengers with invisible disabilities and their caregivers, helping them manage sensory overload and travel-related stress.
Located in Terminal 2’s departure transit area, the new Calm Room is the latest initiative under the CARE@Changi programme, which aims to create a more inclusive travel experience.
The Calm Room’s design was developed through close collaboration with organisations like Asian Women’s Welfare Association (AWWA) and Metta Welfare Association (MWA), whose insights helped shape a space that meets the needs of neurodivergent individuals.
CAG also engaged families of persons with invisible disabilities through interviews and user feedback sessions to ensure the space is both safe and comforting for neurodivergent individuals and their companions.
The design
The Calm Room comprises four zones, each created to support different sensory needs and preferences.
These include quiet areas for rest and relief, as well as supportive spaces designed to help passengers gently recover from sensory overload or emotional overwhelm.
