Delta Global Services to combine with Argenbright Holdings to form one handling provider

posted on 28th November 2018 by Justin Burns
Delta Global Services to combine with Argenbright Holdings to form one handling provider

Delta Global Services (DGS) – wholly owned subsidiary of Delta Air Lines – is to combine with Argenbright Holdings to form one ground handling service provider – under the DGS name.

DGS said it will leverage strengths of both organizations to deliver “customer service excellence, continued employee opportunities” and there will be a continued focus on “elevating the customer service experience”

Under management of the Argenbright team, DGS said the move will “create more career opportunities for employees and will be strongly positioned to provide unparalleled service to airline customers as a best-in-class provider of airline-related services, ground support equipment maintenance, security and more”.

The Argenbright team it added has the experience, focus and industry relationships to advance DGS’ growth potential and level of service. DGS will continue to operate at the same airport locations it currently serves, and the transaction will not have any day-to-day impact on Delta customers.

The transaction is expected to be completed by the end of 2018. Tom Marano of Argenbright Holdings will become chief executive officer of the new company, along with Karan Ishwar as chief financial officer, Adam Taylor as president of aviation and Don Ridgway as chief customer officer.

DGS currently provides aviation services to Delta and other airlines in more than 170 airport locations in the US, Alaska, Hawaii, Guam and the Bahamas.

President, Mark Gurney said: “Building a standalone business under the leadership of the Argenbright team better positions DGS to expand the breadth and quality of its service offerings and provide an elevated experience to the airlines that DGS services, including Delta.

“The new DGS will benefit from the Argenbright team’s industry experience, track record of enhancing aviation services businesses and focus on supporting employees. Delta will be an equity partner in the combined company and as one of DGS’ largest customers for aviation services, Delta will have a vested interest in the future of the new organization.

“With improved operations and performance, DGS will deliver enhanced value for our customers and employees and will be a more dedicated aviation services provider.”

Argenbright Holdings is a privately-held, US-based parent company led by chairman Frank Argenbright, who said: “We are creating a global aviation services business that will leverage the combined strength of our talented teams.

“We are committed to continued investment in DGS to improve the tools, technology and equipment employees have to do their job well, and to provide the best possible experience for the airline customers we serve.

“We are dedicated to putting customers and our colleagues at the heart of everything we do, and that belief has guided us in building and growing each of the businesses we’ve developed.”