Delta Air Lines and Los Angeles World Airports celebrated the completion of the first major phase of the Delta Sky Way at LAX – a joint $2.3 billion investment (includes both LAWA and Delta’s direct investments) to modernize and upgrade one of the airline’s key global hubs.
Phase one of this multi-year terminal transformation project kicks off the launch of Delta’s decade-long, $12 billion investment in airport hubs from coast to coast, cementing the airline’s commitment to transform the travel experience in the air and on the ground.
Delta CEO Ed Bastian, Los Angeles Mayor Eric Garcetti and other public officials from the city of Los Angeles and LAWA celebrated the milestone by debuting the new headhouse at an official ribbon-cutting ceremony earlier Tuesday.
“Over a decade ago, we committed to becoming the premier airline of Los Angeles, ” Bastian said.
“Today, we are celebrating a huge milestone in making the Delta Sky Way project dream a reality.
“In partnership with LAWA and the City of Los Angeles, we’ve built a modern, state-of-the-art facility that will make travel through LAX a seamless and elevated experience.
“This terminal unveiling is just one example of our many critical infrastructure investments totaling more than $12 billion across the country.
“From coast to coast, customers will choose Delta for leading with innovation to build the airports of the future.”
On April 20, Delta will welcome customers to the centralized check-in lobby and expanded security checkpoint and baggage claim for the first time, creating a more efficient and seamless experience from the moment they arrive.
The consolidated check-in lobby will feature 32 self-serve kiosks and 46 check-in positions to serve customers upon arrival.
“LAX is a central pillar of our economic strength, and our ability to bounce back so strongly from the pandemic is largely tied to direct investments we’ve made to help realize its full potential,” Garcetti said.
“This facility is just the latest milestone in our work to completely reimagine this airport — joining a long list of recently completed projects that are transforming the passenger experience and turning LAX into one of the premier airports in the world.”
When the Delta Sky Way at LAX project is complete in 2023, Terminals 2 and 3 will be a consolidated, 1.2-million-square-foot, state-of-the-art, 27-gate complex, providing an easy-to-navigate customer journey as well as connect Terminals 2 and 3 to the Tom Bradley International Terminal (Terminal B), enabling quick airside connections to Delta and Delta partner-operated flights.
The check-in and baggage drop area features a 250-foot digital backwall that spans the entire length of the facility, featuring flight information in both English and Spanish as well as Sky Club volume and gate information.