dnata has launched passenger handling operations at New York’s JKK International Airport adding to its presence in the USA with launch customer Copa Airlines.
The Dubai headquartered handler already provides ground handling for over 50 airlines in the USA and said the move is a natural portfolio extension for dnata in New York.
The launch customer is Copa Airlines, the flag carrier of Panama, which operates four daily flights with an annual capacity of 364,000 passengers between New York and Panama City using a Boeing 737 aircraft.
Having been awarded with over 40 new contracts in the USA in the past 12 months, dnata said it continues to win new business with its “attention to meeting customers’ requirements, and its commitment to maintaining the integrity of airline schedules”.
Including Copa Airlines, dnata’s global ground handling operations now serve over 270 airlines at 75 airports in 13 countries.
dnata USA chief executive officer, David Barker said: “Commencing passenger handling operations at New York-JFK is an important milestone for dnata in the USA. Expanding our passenger services portfolio is part of our overall strategy to offer a full range of quality ground handling services in all of our 27 airports in the country.
“With our dedicated team and passion for service excellence, we continue to deliver the promises our customers make, while ensuring the highest level of safety across our operations.”