Given newly introduced border restrictions by Singapore and Hong Kong, Fiji Airways will no longer operate any further Singapore and Hong Kong flights. They will advise all customers should the situation change.
“We realise that there will be some guests wanting to return to their respective countries, however, we are only able to mount recovery flights with the concurrence of the respective governments, based on operational feasibility. Passengers are urged to reach out to their respective embassies or High Commissions.
“Fiji Airways has flexible options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network.
“Please note that due to the unprecedented scale and nature of the current situation, there would be extended waiting or hold times on our Reservations number, therefore, we have made available self-help options for guests“.
“Please click here if you would like to take one of the below options:
a) Travel funds held in credit for future travel or
b) Travel dates deferred to a known future date