Fiji Airways welcomed fully vaccinated tourists onboard for the first time in 20 months, with the first American tourists from Los Angles waking up in Fijian Paradise at around 5.45am on 2nd December (Fiji time), to a big bula welcome and celebration from the local community.
FIji Airways operates daily flights from Los Angeles on the brand new A350-900 aircraft, five flights a week from San Francisco on the A330 aircrafts and two flights a week from Honolulu on the Boeing 737 Max.
Fiji Airways Managing Director & CEO Andre Viljoen said: “Today has been a very special day as we welcome back our American friends after 20 long months.
“We have been working hard since March last year to prepare for this moment and ensure our guests have the safest and most enjoyable travel experience possible.
“We have incorporated an award-winning new Travel Ready safety programme, new in-flight entertainment for travellers of all ages and new seat selection options to enhance comfort for long-haul and mid-haul flights.”
“The safety of our customers and staff will always be our highest priority,” says Mr Viljoen.
“Our entire workforce is fully vaccinated, our new Travel Ready programme is dedicated to medical safety and wellness, and Fiji Airways is the only airline in the Australia-Pacific region to achieve a Skytrax 5-Star COVID Safety rating as well as the highest Hospital Grade “Diamond” certification by APEX Health and Safety.
“A key part of our Travel Ready programme is having medically-qualified Customer Wellness Champions for medical guidance and assistance onboard every international flight, making us the only airline in the Australasia-Pacific region to do so.
“This is how seriously we take the wellbeing of our customers and staff.”
Fiji Airways has utilised this time to launch a suite of new products and benefits to enhance the customer experience for its guests from 1st December, including increased baggage allowance from 23kg to 30kg for economy class passengers on all international flights.