Finnair has reduced its February capacity following the impact of Omicron combined with flu, leading to a significant increase in sick leave at the airline and its partners.
To cope with the resource challenges, Finnair has decreased its traffic programme in February by around 20% and offered alternative flight options to its customers.
These flight cancellations will enable Finnair to operate a more flexible schedule and adapt to the expected rise in sick leave across different functions at Finnair and its partners.
Ole Orvér, Finnair Chief Commercial Officer, said: “Staff sick leave is now significantly impacting Finnair and airports in Finland as well as throughout the world.
“We aim to meet these resourcing challenges through the cancellation of flights, to avoid last-minute changes and better manage our customers’ expectations.
“This will give customers more time to prepare for flight schedule changes and adjust their travel plans if needed.
“We are sorry for the inconvenience and disruption this may cause to our customers. However, reducing our traffic programme is necessary to better offer a smooth travel experience in the face of the expected resource challenges.”
The majority of Finnair’s cancelled flights are on routes where it operates multiple daily flights, so many customers will be offered an alternative flight to the same destination on the same day. These destinations include, for example, services to Stockholm, Oslo, Copenhagen, Paris and Rome.
Changes will also take place to long-haul flights; the inaugural of Finnair’s new Dallas service will move from February to March 27 and the start of the Nagoya flights, and added frequencies to Osaka, will move to the summer season 2022.
Finnair will also reduce weekly frequencies to Singapore to twice a week and to Hong Kong to three. Finnair will contact those customers affected by the cancellations via email and do its best to find alternative flights for them.
Finnair customers will be sent their new flight details via email so they can check them online at finnair.com through Manage Booking or via the Finnair mobile app. Customers with cancelled flights also have the option to apply for a refund for unused tickets.