Finnair to trial passenger weigh-ins at departure gates

Finnair to trial passenger weigh-ins at departure gates

Finnair has begun at voluntary weigh-in policy for passengers at Helsinki Airport, where the airline is headquartered.

The Finnish airline rolled-out the policy at departure gates on Monday to better estimate the weight of its planes’ cargo before take-off.

600 passengers have already put themselves forward to be weighed prior to boarding.

The flag carrier claims passengers are not penalised for their weight and that collected data is not linked “in any way” to customers’ personal data – but volunteers won’t be compensated either.

According to Satu Munnukka, head of ground processes at Finnair: “Only the customer service agent working at the measuring point can see the total weight, so you can participate in the study with peace of mind.”

Suvi Aaltonen, a spokesperson for the airline, added: “Our customers have taken it really positively so far. We’ve been quite surprised by people wanting to take part.”

One of the first volunteers to weigh themselves in was this Finnair captain (Credit: Finnair).

In a statement this week, Finnair noted that airlines work out the weight of the plane, its interior and passengers on board to balance the flight and make for safe travel.

It added that airlines may use average weights provided by aviation authorities, assumed to be 88kg, or collect their own data.

One X (formerly Twitter) user commented in agreement with the policy: “Smaller airlines in other countries have been doing this for decades. It’s reasonable and fair. You are cargo. Airplanes take fuel. Deal with it.”

Another applauded Finnair, stating that the controversial decision “seems an obvious safety move”.

But critics have not shied away from blasting the airline. Plus-sized model Hayley Hasselhoff argued the policy is “triggering to people with eating disorders”, adding that “I have had friends going to airports in the last couple of hours and not knowing they are going to be weighed – that’s triggering”.

Image credit: @Eric’s library/Adobe Stock