Welcome to the Autumn 2019 edition of Airline Routes & Ground Services.
This issue features a one-to-one interview with new Airport Services Association Director General Fabio Gamba (page 4). He took over at the helm of the association in April and he shares his views on the industry and his plans in the hot seat.
The industry’s biggest event, IGHC, took place in Madrid from 26-29 May and we review (page 8) the pertinent issues that came out of the gathering, where there were calls by IATA for a focus on safety, standards and innovation.
This month’s full-service carrier interview is with Ethiopian Airlines (page 10). We speak to Tekle G/Yohannes, Managing Director of the airline’s ground handling division, about what are the current operating challenges and opportunities.
Route development in this issue focuses on the Middle East and North Africa (MENA) region (page 14), which is facing a difficult few years, but new network models and infrastructure development are set to help airlines thrive.
The low-cost carrier (LCC) interview in this issue focuses on Danish regional start-up carrier Great Dane Airlines (page 20), which has taken off from its Aalborg Airport base. We speak to Thomas Hugo Møller, CEO and founder of the new airline.
As usual, we speak to a range of ground handlers from around the globe, to garner their thoughts on how the industry is faring, what they are doing to meet new demands and trends and find out what new initiatives they are implementing.
In this issue, we speak to Oman Aviation Services (page 24), Celebi Aviation (page 26), PrimeFlight (page 28), Airline Assistance Switzerland (page 30), GroundForce (page 32) and Antigua Airport Services (page 33).
In View from the Airports (page 34) we get the lowdown on what is happening at Miami International Airport, Berlin Brandenburg Airport and Gatwick Airport.
One ground handling sector changing fast due to its importance to passengers is catering. Airlines are doing everything they can to meet new demands for choice of high-quality food on board and we find out (page 38) what the emerging trends are and what is being done.
This issue also features an interview with aviation IT company Amadeus (page 42), as we speak to Stephan Hirmer, Head of Passenger Systems, about the different projects his company is running in the industry.
Lastly, we have a special report (page 45) by Michael Muzik, Senior Product Manager and Consultant at Lufthansa Systems, on how artificial intelligence and other new technology are changing turnaround management.
I hope you enjoy reading the issue.