In this issue, we look at Canada, the host country for the IATA Ground Handling Conference. We track down Forsyth Black, the new broom at the head of menzies aviation. Fancy pitching to Finnair to be a new contractor? We show you how.
We consider the current state of play for European ground handlers, two decades after the EU liberalised the market. In 2014, London Heathrow Terminal Two opened with a new approach to baggage handling. Some two years after the opening, we ask how it has worked out.
Alongside this, we have our usual round-up of items that are of interest to our ground handling readers.