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SUMMER /AUTUMN 2017

issue 23

This issue features an introduction to the IATA Ground Handling Conference taking place in Bangkok in May, with details of the programme and what delegates can expect from the event plus an interview with host airline Thai Airways. IGHC brings together representatives from across the global aviation industry, providing a platform for intensive networking and exchange of ideas, expertise and information. Among the topics for discussion this year is the new Standard Ground Handling Agreement that is to be released in 2018.

Elsewhere in this edition of AGS: we look at developments in the Middle East region as a whole as well as considering the challenges peculiar to Egypt’s ground handling industry.

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Take A Peek

Featured in this issue

  • IGHC heads for Bangkok

     The 30th IATA International Ground Handling Conference (IGHC) will be held at the Centara Grand Hotel at CentralWorld in Bangkok, from 21 to 24 May. It promises to address vital issues affecting ou...

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  • Keeping Standards High

    This year’s IATA Ground Handling Conference is to be hosted by flag carrier Thai Airways International. AGS caught up with Usanee Sansingken, CEO and acting president at the airline, to find out wh...

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  • A Firm Foothold: Luck, Strategy and Innovation

    Glenn Rutherford, the CEO of Australian ground handler Aerocare, has been on what he calls a “rollercoaster ride” in his two decades with the company, as David Smith discovers Rutherford first wo...

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  • Rolling with the Punches

    The challenge of balancing quality and price in difficult political and economic times is made all the more difficult for Egypt’s handlers in the light of continuing security concerns Egypt...

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  • Prosperity amid the conflicts

    The Middle East may be going through troubled times, but that isn’t stopping the region’s aviation industry from expanding In the Middle East, great wealth rubs shoulders with great strife. It is...

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  • Why Jet2.com is bucking the trend

    This year is a busy one for the UK’s third-largest airline, Jet2.com. We caught up with Gavin Marriott, head of ground operations there, to find out more. He told us how the airline is bucking the t...

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  • Focus on the Future

    The past year has been eventful for Singapore-based handler SATS – and the company continues to look ahead, says Alex Hungate, its president and CEO SATS has been growing over the last while, with ...

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  • Ukraine continues ground handling reform

    The government of Ukraine is working to stabilise and improve the nation’s ground handling services, reports Eugene Gerden The ongoing reform involves the de-monopolisation of ground handling activ...

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  • Clean Machines

    Inside or out, aircraft must be kept spotless for a variety of reasons: from customer satisfaction, to security, to performance, to efficiency Before he came to work for OCS as operations director, J...

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  • Refuellers grapple with Green Issues

     No business can be heedless of the environment these days – and aircraft refuelling is no exception. Chris Lewis investigates A key challenge facing the whole of aviation is the need to achiev...

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  • Innovation: Improving the Passenger Experience

    Blockchain, analytics, biometric scanning and the Internet of Things are demonstrating the art of the possible in the aviation industry, writes Martin Courtney The aviation industry has much to gain ...

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