WINTER 2011

Issue date 1 January 2011
issue number 12

2 Handling update

4 IT update

6 Cargo update

8 Routes update

10 Lufthansa: hands off but firmlyin charge on the ground

14 Turkish Ground Services:

16 Norwegian: striving towards being lean

18 Cimber Sterling: a very active partner

20 Travelport: from GDS to DCS and much further

25 Danube Wings: meeting high European standards

26 Air cargo handling conference 2011

32 Allied by quality

34 Aviator: the objectives keep

36 Africa: breeding uniformity out of diversity

41 IATA training: enhancing the offering

44 ASE Group broadens its outlook

46 Doing business within the UK