WINTER 2013 / SPRING 2014

issue 16

This edition of Airline Ground Services has a big focus on safety, avoiding accidents on the apron and the insurance coverage that protects operators from at least some of the financial implications of any so-called ‘ramp rash’. It is a massive area of concern for airports, airlines and handlers alike.

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Take A Peek

Featured in this issue

  • Cutting-edge expertise

    Indian low-cost carrier SpiceJet has a very definite business model but, like all LCCs, a vital element in ensuring its long-term business health is ensuring the minimum turnaround time for its aircra...

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  • Damage control: Curing ‘Ramp rash’

     Busy aprons and jam-packed hangars offer a seemingly infinite number of ways to damage an aircraft. Michael Moore, a former fixed base operator (FBO) supervisor, says that this observation led him ...

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  • On trend


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  • Collision coverage

     An airport ramp is a dangerous place. It can be extremely busy at peak times, and can be the workplace for large numbers of people and some very heavy equipment. Work can be going on there at night...

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  • Shifting sands?

     New revenue streams in global air passenger traffic and air cargo movements are driving major changes in the business environment for handlers against a backdrop of increasing liberalisation. Growi...

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  • Dnata opts for amadus load control system

    At the end of October it was confirmed that dnata had agreed a deal with airline IT solutions provider Amadeus to implement its Altéa Departure Control – Flight Management product at its centralise...

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  • Keeping things moving on the apron

    Bjørn Erik Barman-Jenssen, director of ground operation at Norwegian Air Shuttle, has a simple solution to speeding up ramp services for his airline at European airports. He invites the ground ha...

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  • Ready for take off

    The UK’s biggest independent on-airport de-icing services provider is Airline Services, a Manchester-based company that de-ices at 10 UK gateways – the most recent addition being London Heathrow. ...

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  • Carriers focus on core business

    Canadian intercontinental airline Transat followed industry trends when it sold its ground handling service provider, Handlex, to Servisair last year. Barbara Stewart, the carrier’s senior direct...

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  • The future of UK airprts

     Despite that threat, successive UK governments have resisted pressure from aviation and business leaders to allow new runway construction that would ease airport capacity restrictions, which are pa...

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  • New consensus on data sharing emerges

    The European aviation industry has set itself a mission to share more data between airports, airlines and ground handling agents in a bid to speed up its own operations and improve the passenger exper...

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  • The new EU rules on airport ground handling – an update

    In the June 2013 edition of Airline Ground Services, we looked at the new EU rules for airport ground handling services currently being negotiated. The proposal on airline ground handling forms one of...

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  • When price isn’t everything

    When choosing its handlers, a legacy carrier must maintain a delicate balancing act between ensuring the best price against the highest standards of handling activity. This is undertaken against a ba...

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  • Spot the difference

    WestJet Airlines, a Calgary-based low-cost carrier established in 1996 that now flies to destinations across the US, Mexico and the Caribbean as well as within its home nation, is “clearly focused o...

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