WINTER 2017 / SPRING 2018

issue 24

Hello and welcome to the Winter 2017 edition of Airline Ground Services.

One of the hot topics for ground handling is, of course, airport congestion, and Aviation Support Group director Stuart Matheson shares his views on the problem and its potential solutions.

Another subject that needs urgent attention, according to Twiga Aero co-founder Maurizio Anichini, is the question of the Standard Ground Handling Agreement and how it should be taken forward into the era of composite aircraft.

Elsewhere in this edition we look at developments in ground handling in both North and South America; the forecast for massive growth in the Asian market gives cause for optimism; and we also consider the unique Central Asia market.

We hope you enjoy the issue, you can read all the articles by clicking the links below.

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Take A Peek

Featured in this issue

  • Fighting to survive

    The North American ground handling market appears to be an intimidating and competitive environment for a small or medium-sized ground handler North America’s ground handling market is domina...

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  • Latin America takes to the air

    For many, the image of aviation in Latin America is an elderly DC3 struggling to get over the Andes prior to landing at a remote mountain airstrip where the only GSE in evidence are a couple of mu...

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  • IGHC Innovator 2018

    The International Air Transport Association (IATA) launched its IGHC Innovator awards at the IATA Ground Handling Conference in Bangkok earlier this year, with the aim of promoting new ideas and solu...

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  • Global connections

    Worldwide by easyJet is the first global airline connections service by a European low-cost carrier. Speaking in October, ancillary revenue director and lead on the project Andrew Middleton explained ...

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  • Glass half full

    As the global aviation industry appears to be picking up more sustainably, one region in particular is attracting a great deal of interest. Asia is slated to see huge growth in the coming years – b...

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  • Performing under pressure

    LuxairGroup saw its operating profit fall in 2016 to 1.3 million Euros compared to 6.4 million Euros the previous year. Nevertheless, the company oozes confidence and has a clear vision for the future...

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  • Catering for the airborne masses

    Airline catering is an exercise in squaring the circle these days. It needs to be cost effective, but at the same time it is still an important marketing tool and differentiator for carriers in a ...

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  • Keeping airports safe

    The fear of terrorist attacks has been at the forefront of aviation security since 9/11 and ground handlers continue to be right on the frontline combating the risks. It’s an “unenviable” role,...

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  • Chatbots talk passengers’ language

      Martin Courtney considers how artificial intelligence, instant messaging, chatbots and virtual reality are edging into the aviation technology ecosystem Mobile devices such as smartph...

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  • Choke points

    Aviation Support Group director Stuart Matheson talks to AGS about the growing problem of airport congestion UK-based Aviation Support Group (ASG) provides bespoke management support to the aviati...

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  • ISAGO update

    In September 2017, changes to the management of the IATA Safety Audit for GroundOperations (ISAGO) were introduced. The new programme, which will apply to all auditsscheduled in 2018 and thereafter, a...

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  • Aiming for harmony

    Nowadays, handlers need to apply operating rules and procedures a hundred different ways to meet hundreds of airlines’ requirements. In order to simplify and streamline cargo handling activities, th...

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  • Bone of contention

    Maurizio Anichini, co-founder and chairman of Bangkok-based aviation training and consulting company Twiga Aero, shares his views on the Standard Ground Handling Agreement (SGHA) of the future Airl...

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