Korean Air will extend the expiration date of mileage expiring at the end of 2020 by one year, as passenger travel has been greatly affected by reduced routes and travel restrictions due to COVID-19. Accordingly, mileage due to expire on December 31, 2020 can be used until the end of 2021.
Korean Air has been implementing various measures to minimize customers’ inconvenience due to COVID-19.
Morning Calm membership status and qualification reevaluation period have been extended by six months. To compensate for the reduced routes due to COVID-19, the airline is carrying out the following measures: exemption of cancellation and reissuing surcharges; exemption of cost differences incurred by ticket date changes; allowance of departure date changes for unused tickets; and expiration date extension of partially used tickets. Also, the validity of awards ticket cancellation mileage that expired on December 31, 2019 has been extended until the end of 2020.
“The mileage expiration date extension and the availability of many award ticket seats will allow SKYPASS members to enjoy membership benefits with more convenience once the COVID-19 situation improves,” said a Korean Air representative.
Korean Air will continue to seek ways to provide more benefits and privileges to its SKYPASS members.
