Korean Air has successfully deployed the iFlight airline operations platform from IBS Software, a leading AI-driven company in the travel technology sector, as the mission-critical system to manage its flight operations and crew management.
Following a rigorous evaluation process, Korean Air selected iFlight for its ability to unify operations control, crew planning, crew tracking and training on a single, cloud-native platform.
The deployment marks a significant milestone in Korean Air’s digital transformation, enabling greater operational resilience, higher crew productivity and satisfaction and improved decision-making powered by real-time data.
The implementation was phased, with Operations Control going live first, followed by Crew Tracking and Crew Planning.
The platform’s scalability will be further validated through the upcoming integration with Asiana Airlines, where it will support a significant increase in fleet size, crew volume and route complexity.
Beyond immediate efficiencies, iFlight positions Korean Air to benefit from data centralisation, advanced analytics and artificial intelligence to drive long-term operational excellence.
Ryo Funakoshi, SVP and Head of East Asia, IBS Software, said: “Partnering with Korean Air, one of the world’s most prestigious carriers, to deliver such a complex and mission-critical transformation is a proud moment for IBS Software.
“This is the first full-scope deployment of iFlight covering a global full-service carrier with pilots, cabin crew and aircraft management. It demonstrates the scalability, reliability and innovation that our customers expect as they build the airlines of the future.”
Kenny Chang, EVP and Chief Marketing Officer, Korean Air, said: “This successful deployment is the result of a long, collaborative journey with IBS Software built on trust, innovation and a shared vision.
“By migrating to the iFlight cloud-native platform, we have unified our operations with a level of agility that matches the scale and complexity of our global network.
“This transformation not only streamlines our internal processes and empowers our crew but directly supports our mission to provide a seamless travel experience for our passengers.”
