Krabi Airport to introduce SITA passenger technology

posted on 10th September 2019 by Justin Burns
Krabi Airport to introduce SITA passenger technology

Thailand gateway Krabi Airport will be rolling out new passenger technology from global IT provider SITA to help it improve and optimise operational efficiency.

The systems it will use include AirportConnect Open, SITA’s common-use passenger processing (CUPPS) platform, along with self-service check-in kiosks at both domestic and international terminals.

Airport director, Attaporn Nuang-udom said: “Krabi has gained increasing popularity as a tourist destination. Last year, Krabi saw more than four million visitors from various countries including China, Singapore, Malaysia, the U.K., Russia, and South Korea, and over 30,000 flights departed from Krabi Airport.”

He added, “This investment in common-use infrastructure provides greater flexibility to international airlines operating from Krabi Airport and optimizes terminal facilities while improving the passenger experience at the airport.

“This strategic move is also aligned with our goal to uplift the image of the airport, upgrade its Airport Service Quality (ASQ) rating to international standards and keep abreast with new technology and future trends.”

Further development plans for Krabi Airport include the construction of Terminal 3 and the renovation of Terminals 1 and 2 to increase the capacity from 1,500 passengers per hour to 3,000 passengers per hour.

Construction and expansion of aircraft parking bays are also in the plan to accommodate 40 aircraft at the same time.

In addition, SITA’s passenger technology will be rolled out across all three terminals. Scheduled to be completed in 2022.