Ink Innovation, a travel technology company, has signed an agreement with Marabu OÜ, a new startup airline. Ink is providing its departure control (Ink DCS) and web check-in solutions to Marabu, which began flight operations just four months after the company was created.
Marabu, which offers flights from Germany to leisure destinations across the Mediterranean, chose Ink to support the rapid setup of its operation and enable an unrivalled experience for passengers.
“We need a partner that is as flexible and fast as we are.” Diana Strauss, Director Customer Journey, Marabu.
“With Ink, we managed to roll out the DCS within only two months. The team is highly motivated to strive for technical solutions that are passenger and operational focused.”
Marabu has implemented Ink’s cloud-hosted Departure Control System. This enables Marabu to manage operations in the cloud, including check-in, boarding, flight management, and processing baggage.
Ink Web Check-In will make it easy for passengers to check in online, making their journey at the airport faster. By combining Ink DCS with Ink Web Check-in, Marabu can leave web check-in open as late as the desks.
Marabu is in the midst of implementing the use of the system across several Canary Island stations, including Gran Canaria Airport (LPA), Fuerteventura Airport (FUE), Tenerife South Airport (TFS), and César Manrique-Lanzarote Airport (ACE).
In total, DCS will soon be operational at seven stations, which will not only encompass the Canary Islands but also include airports in Germany and Egypt. A further expansion is planned for summer 2024.
“Ink DCS allows for speedy passenger handling and is very intuitive and easy to learn for our check-in agents.” Arturs Karavas, Nominated Person Ground Operations, Marabu.
“We look forward to supporting Marabu’s long-term growth plans as they look to expand across Europe,” Blaine Powell, Chief Sales Officer, Ink.
“Our suite of flexible and easy-to-implement passenger handling solutions simplifies the setup of new airline operations whilst delivering improved customer experiences. “
