Specialist in passenger experience, Moment launches a next-generation ISP-independent Wi-Fi portal, designed to give airlines full control over onboard connectivity, passenger experience, and value generation, regardless of their connectivity provider.
Powered by Moment’s technology, the Wi-Fi portal acts as a strategic digital layer between connectivity infrastructure and the services it enables.
Fully customizable and managed through a dedicated back office, the platform allows airlines to control branding, access models, service logic, and the overall passenger interface.
Moment’s ISP-agnostic approach enables airlines to standardise the passenger experience and branding across all connectivity providers and aircraft types.
Passengers benefit from a consistent and recognisable interface aligned with the airline’s identity, unified access rules and service levels, and personalised offers tailored to their route, cabin, or profile.
For airlines, the platform also supports continuous optimisation. Operators can test and refine offers dynamically, adapt experiences by segment or route, and use connectivity as a lever for revenue generation, customer engagement, and loyalty through flexible monetisation models.
Tanguy Morel, CEO & co-founder of Moment, says: “We are entering a new phase of onboard connectivity, where infrastructure alone is no longer a differentiator nor a competitive investment,”.
“The competitive edge lies in how airlines orchestrate the digital experience on top of it, turning connectivity into a platform for engagement, personalisation, and growth.”
