Airports

Munich airport: FRS Services onboards Ink to enhance its ground handling services

Ink Innovation has signed an agreement with ground handling company FRS Services to bolster operations at Munich International Airport by implementing Ink’s Departure Control System (Ink DCS).

FRS will use the many features of Ink DCS to improve process efficiency, especially in check-in, baggage, and boarding. It also offers additional modules to enhance ground operations.

Jürgen Sterzinger, CEO of FRS Services, said: “We look forward to working together, shaping the future together, overcoming challenges and seizing opportunities with a shared determination to succeed.

“In a constantly evolving and interconnected world, we know that our success is inextricably linked to the strength of our collaborations and digital development. We are convinced that by working together with Ink, we can unlock untapped potential and create lasting synergies and added value for everyone involved.

“As CEO of FRS Services, I am proud to emphasise the profound importance of partnerships on our path to innovation, growth and sustainable progress.”

Janet Richards, CCO of Ink, said: added that: “It’s an honour to integrate FRS into Ink ecosystem. Our suite of solutions will be instrumental in fuelling FRS’s long-term aspirations, setting new standards in passenger satisfaction, connecting journeys and driving new airline engagements.

Thanks to its intuitive interface, Ink DCS allows FRS to train staff more rapidly, which ensures a decreased learning curve. This efficiency is a significant advantage, enabling them to attract more airlines to service. As a result, it reduces pressure on employees and concurrently boosts their operational productivity.

FRS Services, founded in 2004, is a leading service provider in ​​airport and airline services and is represented at the most important airports throughout Germany. Providing a broad range of training courses, airport services and personnel services, FRS demonstrates comprehensive expertise in the aviation sector.

Image credit: @servickuz/Adobe Stock
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