New self-bag-drop installation in Montréal-Trudeau

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Canada’s Montréal-Trudeau Airport (YUL) – just like Toronto Airport – is now utilising automated baggage handling from Materna intelligent passenger solutions (ips) ready to meet the needs of substantial increases in passenger numbers.

A total of 16 self-bag-drop kiosks have been in operation at YUL since November 2018. Materna ips installed the solutions and is also providing operational support for the next three years. For the German IT services provider this self-bag-drop project in Montréal is another big step in its growth in North America, and in Canada in particular.

The new check-in area in the terminal building at Montréal-Trudeau Airport delivers a much-improved passenger experience with its 16 new self-bag-drop kiosks, positioned as a self-bag-drop island.

Utilising a 2-step passenger process, passengers now print a bag-tag at a check-in kiosk and move directly to the self-bag-drop, decreasing process times tremendously and increasing the passenger travel experience.

Materna said: “The new self-bag-drop system fits perfectly into the airport environment and its exciting design has impressed everyone. Materna ips took just 10 weeks to implement the self-bag-drop project. The innovative Air.Go solution from Materna enables Montréal Airport to achieve more effective passenger handling and is a key step in handling the challenges of rapidly growing passenger throughput numbers.”

Materna’s Air.Go model makes it possible to automate the bag-drop process for passengers who have already checked in. A range of selection options are part of the convenient check-in experience.

The passengers can print out their travel documents at home or download them or use their mobile device and go directly to the bag drop at the airport instead of having to stand in line. Interaction with the bag drop process is fast and user-friendly with Air.Go.

Materna ips continues to expand its activities in North America. This self-bag-drop project in Montréal sees Materna ips taking more great strides with its North American activities, and particularly in Canada.

The company is already established on the North American market with branches in Orlando/Florida and in Toronto/Canada. At Toronto Pearson International Airport this market leader for self-service bag drop solutions has already installed more than 60 self-bag-drop units to help deal with the record growth there.