Norwegian trials Amadeus document verification technology

posted on 28th June 2021 by Eddie Saunders
Norwegian trials Amadeus document verification technology

Norwegian has deepened its partnership with Amadeus to pilot Traveler ID’s digital health verification capability.

The Amadeus solution will be embedded within the passenger self-service check-in experience, whether done through the airline app or website.

Travellers will be able to declare the required health documentation within the app which will then be checked against the destination’s requirements.

“We are pleased to implement this innovative Amadeus technology which aims to improve the passenger experience,” says Tor-Arne Fosser, Norwegian Executive Vice President Products and Digital Development.

“Through the integration with Altéa business rules, Traveler ID’s health capability will know what documentation travellers should hold depending on their route and nationality.

“Norwegian is dedicated to being a leader in simplifying the customer journey, and our pilot trial of Traveler ID for Safe Travel technology marks an important step for the industry to ensure that passengers can travel in confidence while adhering to the latest travel regulations”.

At a national level, Norwegian are also working with the airport authorities Avinor, the Norwegian government and the Norwegian Directorate of Health to ensure full collaboration across all parties as the airline works towards the common objective of restarting travel.

“We are excited to see Norwegian implement Traveler ID for Safe Travel, bringing the benefits of this innovative technology to its passengers,” comments Johan Nordqvist, Vice President, Airlines Nordics & Baltics and Managing Director, Scandinavia at Amadeus.