AGS GLOBAL NETWORKING SUMMIT
Welcome & Introduction – Fabio Gamba – ASA Managing Director
Setting the Scene – GH’s Current & Future Priorities
Round Table: GSE Pooling: A Curse or a Blessing?
Point of View: The Ramp of the Future
Round Table: GHSPs’ Liability: Is the Sky the Limit?
Presentation: IATA’s Reformed Ground Ops Group (GOG)
Round Table: New and More Efficient GSEs – Who Foots the Bill?
Presentation: EASA’s GH Rule Making Task (RMT.0728)
Round Table: How to Turn GH into a Sustainable Business?
Talking Heads: Staff Shortage, Concrete Measures
Wrap-up & Conclusions
ASA Networking / Welcome AGS Dinner
AGS Global Networking Summit – Registration Open
Chairman Welcome – Des Vertannes
a) What are the key measures that qualifies as a consistently good customer experience?
b) How impact will it have on the industry (stakeholders) if these measures are delivered or not?
Panel discussion with representatives from ACI -IATA- ASA – ERA -EASA
Service Level Agreements – How do you combine ‘premium’ and ‘low cost economy’ operating standards within a generic SLA?
Collaboration and partnership at work- are there examples of progress and can this be replicated to the benefit of all stakeholders.
(Airline – Airport – Ground Handler – Technology Companies.)
Question Time + Summary Debate – A review with the audience with an objective of establishing 2/3 specific goals for 2021
ACI – IATA – ASA – ERA
Airline Workshops Part 1
Airline Workshops Part 2
Meet In The Lobby – Busses To leave For Networking Dinner
Buses back to the hotel
Track – (Part 1) People and Leadership: Attracting – Retaining -Developing key staff
Track – (Part 2) People and Leadership: Attracting – Retaining -Developing key staff