Agenda

AGS GLOBAL NETWORKING SUMMIT

To Be Announced TBA 2021

As expected, the implications of the COVID 19 pandemic has led to a need for social distancing to help prevent the spread of the virus. There is nothing more important than the health of our sponsors, speakers, exhibitors and delegates. For this reason, we have made the difficult decision to cancel this year AGS Global

08:00 - 17:00

Registration

09:30 - 09:45

Welcome & Introduction – Fabio Gamba – ASA Managing Director

09:45 - 10:00

Setting the Scene – GH’s Current & Future Priorities

10:00 - 11:00

Round Table: GSE Pooling: A Curse or a Blessing?

11:00 - 11:15

Coffee break

11:15 - 11:30

Point of View: The Ramp of the Future

11:30 - 12:45

Round Table: GHSPs’ Liability: Is the Sky the Limit?

12:45 - 14:00

Lunch

14:00 - 14:15

Presentation: IATA’s Reformed Ground Ops Group (GOG)

14:15 - 15:15

Round Table: New and More Efficient GSEs – Who Foots the Bill?

15:15 - 15:25

Coffee break

15:25 - 15:40

Presentation: EASA’s GH Rule Making Task (RMT.0728)

15:40 - 16:30

Round Table: How to Turn GH into a Sustainable Business?

16:30 - 17:15

Talking Heads: Staff Shortage, Concrete Measures

17:15 - 17:30

Wrap-up & Conclusions

19:00 - 21:00

ASA Networking / Welcome AGS Dinner

08:00 - 16:00

AGS Global Networking Summit – Registration Open

09:00 - 17:00

1-2-1 Meetings

 

09:30 - 09:45

Chairman Welcome – Des Vertannes

09:45 - 10:45

Industry Outlook
a) What are the key measures that qualifies as a consistently good customer experience?

b) How impact will it have on the industry (stakeholders) if these measures are delivered or not?

Panel discussion with representatives from  ACI -IATA- ASA – ERA -EASA

 

10:45 - 11:15

Refreshment Break

11:15 - 12:15

Service Level Agreements – How do you combine ‘premium’ and ‘low cost economy’ operating standards within a generic SLA?

12:15 - 13:00

Collaboration and partnership at work- are there examples of progress and can this be replicated to the benefit of all stakeholders.

(Airline – Airport – Ground Handler – Technology Companies.)

13:00 - 13:30

Question Time + Summary Debate – A review with the audience with an objective of establishing 2/3 specific goals for 2021

ACI – IATA – ASA – ERA

13:30 - 15:00

Lunch

15:00 - 16:00

Airline Workshops Part 1

16:00 - 16:30

Refreshment Break

16:30 - 18:00

Airline Workshops Part 2

18:45 - 19:00

Meet In The Lobby – Busses To leave For Networking Dinner

22:30 -

Buses back to the hotel

08:00 - 09:30

Registration Open

09:00 - 12:30

1-2-1 Meetings

09:30 - 10:30

Track – (Part 1) People and Leadership: Attracting – Retaining -Developing key staff

10:30 - 11:00

Refreshment Break

11:00 - 12:30

Track – (Part 2) People and Leadership: Attracting – Retaining -Developing key staff

12:30 - 14:00

Lunch

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