Airlines

Pegasus Airlines partners with ICRON to digitalise and optimise ground operations

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Pegasus Airlines has partnered up with ICRON – a provider of optimised decision and supply chain optimisation software – to digitalise and optimise its end-to-end planning, decision making, and ground operations.

The first phase of this partnership – which aims to ultimately optimise all of Pegasus’ ground operations through ICRON’s integrated, automated planning and decision-making software platform – is the implementation of ICRON’s Ground Handling Services Optimisation Solution.

Once implemented by Pegasus this year – it will enable the airline to boost on-time performance, operational efficiency and profitability, customer satisfaction, and service-level excellence from touchdown to take-off.

The deployment of ICRON’s Ground Handling Services Optimisation Solution is also a key component of Pegasus’ broader vision to become a fully digital airline. The implementation of ICRON solution transforming ground operations management is part of Pegasus Airlines’ business-wide strategic digital transformation roadmap.

“We are thrilled to announce our partnership with ICRON to digitalise and optimise our planning, decision making, and operations. The implementation of ICRON’s Ground Handling Services Optimisation Solution marks a major milestone for us as a company in our digitalisation journey.

“Our ultimate enterprise-wide goal is to become a fully digital airline that is able to digitalise, innovate, integrate, and improve every aspect of our operations – and we will work together with ICRON to realize this goal,” said Pegasus chief information officer, Barış Fındık.

“In order to remain profitable as a low-cost carrier – to deliver service-level excellence for customers at a lower cost than our competitors – we need to optimise our operations. ICRON will be instrumental in helping us to achieve this,” he added.

After a selection process that involved multiple vendors, Pegasus chose ICRON to provide a flexible, end-to-end software solution to optimise their entire ground handling operations.

With ICRON’s Ground Handling Services Optimisation Solution, Pegasus will be able to digitalise, synchronise, and optimise its ground handling planning, decision making, and operations, and achieve numerous business benefits including improved on-time performance, workforce and equipment utilisation, turnaround management, service-level excellence, customer and employee satisfaction, and profitability as well as reduced operating costs. 

ICRON’s chief executive officer, Gürer Ünal said: “We are proud to announce our partnership with Pegasus, one of the world’s leading low-cost airlines. ICRON has worked with numerous aviation companies around the globe, and we are thrilled to add Pegasus to this growing list.”

“Through this partnership, ICRON will be an integral part of Pegasus’ digital transformation – a bold vision that seeks to digitalise and optimise all aspects of the airline’s ground operations.

“The first step of this collaboration is the implementation of our Ground Handling Services Optimisation Solution, which will enable Pegasus to achieve automation, integration, and optimisation at every stage of the flight turnaround journey – and subsequently slash costs and spur greater efficiency, on-time performance, service-level excellence, and revenue growth,” Ünal added.

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