Qantas is to carry out a multi-million dollar global lounge improvement program that will see the carrier upgrade six lounges in Auckland, Brisbane, Hobart, Sydney, Tamworth and Tokyo.
The flagship Sydney International Airport first lounge and will be refreshed and expanded by 15 per cent while at Auckland International Airport the first and business lounges will be redesigned into a single lounge based on the format of Qantas’ international lounges in London and Hong Kong with regional inspiration from New Zealand incorporated.
Over in Tokyo – the Tokyo Narita International Airport lounge will be refreshed with a new design and improved dining options and at Brisbane International Airport the lounge will be expanded to cater for an additional 100 guests and completed in early 2019 while in Hobart and Tamworth – both lounges will be completely redesigned with more space and seating.
Qantas Group chief executive officer, Alan Joyce said the extended lounge program would be across international, domestic and regional airports.
“Over the past few years we’ve been steadily renewing lounges right across our network. This next wave of improvements that we’re announcing today will improve our customers’ overall travel experience,” said Joyce.
“We know the lounge experience is a key part of people’s journey and it’s also how we reward our most frequent flyers. As the demand for premium travel increases, we’re responding with more space in our lounges, more dining options and designs that reflect the destination.”
The upgrades are in addition to lounge upgrades currently underway in Melbourne and Sydney, which are both set to be completed by November this year.