Riyadh Air and IBM take further steps forward in their collaboration

Arvind Krishna, Chairman and CEO, IBM and Tony Douglas, CEO, Riyadh Air at LEAP 2024.

IBM announced today the next steps in their collaboration with Riyadh Air, the digital-native airline currently scheduled to commence operations in early 2025.

The airline plans to introduce next-generation, channel-fluid guest and traveller interactions, tapping into IBM Consulting’s open ecosystem of business partners and deep industry expertise spanning strategy, experience design, technology and operations.

IBM hosted a signing ceremony, announcing the collaboration at the 3rd edition of LEAP 2024, the international technology conference held annually in the Kingdom of Saudi Arabia; in the presence of Tony Douglas (Chief Executive Officer, Riyadh Air) and Arvind Krishna (Chairman and Chief Executive Officer, IBM) and executive management from both entities.

Tony Douglas, CEO at Riyadh Air said: “We’re on a mission to shape the future of air travel at Riyadh Air.

“By teaming up with IBM, we’re pushing the boundaries of innovation to create a transformed passenger experience that is more seamless, personalized and sustainable.

“From AI-powered check-in systems to immersive in-flight entertainment, we’re leveraging the latest technologies to make air travel more enjoyable and accessible for everyone.”