Scoot will be moving its operations from Terminal 2 (T2) to Terminal 1 (T1) of Singapore Changi Airport in the last quarter of 2019 to facilitate its growth plans.
Thw low-cost subsidiary of Singapore Airlines forecasts double-digit annual growth over the next three years while customer feedback from a survey found passengers wanted a better check-in and boarding process.
To better support airlines for future growth, Changi Airport has been undertaking upgrading works to expand the passenger handling capacity of T1, with the project expected to be fully completed in 2019.
At the arrival level, an all-new and expanded meeters and greeters hall has welcomed travellers since April 2018. The Arrival level will be seamlessly integrated with Level 1 of Jewel Changi Airport when it opens next year. The baggage claim hall is also being expanded to incorporate more baggage claim belts to serve more arriving flights.
In the T1 departure hall, refurbishment work has just been completed. The upgraded facility features a central fast and seamless travel zone where passengers can check in and drop off their bags at the self-service automated machines.
With these upgrades and expansion works, T1 is ready to handle the increased scale of operations that Scoot’s projected growth will bring and fliers will be able to look forward to a more intuitive check-in flow, as well as a refreshed and more spacious terminal experience at T1.