Singapore Airlines (SIA) will be investing more than S$50 million in a major revamp of its SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3.
Renovations are due to commence in August 2019 and are expected to be completed by mid-2021. Pictured above is the current SiliverKris lounge.
The redevelopment project will see an overall 30 per cenbt increase in space and total customer capacity for the Terminal 3 lounges.
The new lounges will offer more generous open spaces, upgraded facilities and a wide array of F&B selections, all tailored to the needs and preferences of our customers.
SIA has engaged hospitality designers Hirsch Bedner Associates to inject a fresh look and feel to each lounge that is “modern yet homely, while inspiring a sense of timeless elegance”.
Suites and First Class customers can look forward to a brand new The Private Room and First Class Lounge, with carefully designed luxurious and intimate seating spaces suitable for both work and rest.
The First Class Lounge will continue to feature a flagship bar, and The Private Room, a full-service fine dining section within the lounge.
The Business Class Lounge will be expanded and feature four distinct zones that cater to travellers with different needs. A highlight will be a full service bar that doubles up as a self service breakfast station in the mornings. Productivity pods will also be available for customers who need a discreet corner to catch up on work.
The KrisFlyer Gold Lounge will double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas. The lounge will also be equipped with restrooms and showers.
SIA senior vice president customer services & operations, Marvin Tan said: “With extensive research and feedback garnered from our customers, we have relooked and re-envisioned our customer journey to develop this new design concept for our lounges at T3.
“Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA is known for. The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses.”
The construction process will be carried out over four phases, during which the lounges will be progressively renovated in sections, starting with the Business Class Lounge, followed by the First Class Lounge and The Private Room, and finally the KrisFlyer Gold Lounge.