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SITA acquires ASISTIM Airline Services

ASISTIM a SITA company

SITA, the technology provider for the air transport industry, has just taken the big step of moving into the operations as-a-service market with the acquisition of ASISTIM, a company known for its airline flight operations services.

As air travel evolves, airlines face issues like staff shortages, rising costs, and changing demands. SITA’s acquisition of ASISTIM addresses these problems head-on by offering centralized airline Operations Control Centre (OCC) services supporting multiple customers at the same time.

In addition, SITA now has access to its own OCC where it can closely monitor its own implemented technology with the aim to optimizing it further and taking its innovative solutions to a whole new level.

By combining ASISTIM’s expertise with SITA’s airline OCC software & IT solutions and global customer reach, this enhanced service will allow more airlines to outsource critical operations.

It will help airlines overcome the challenges of recruiting, training, and keeping their own OCC staff.

David Lavorel, CEO of SITA said: “Acquiring ASISTIM is a big move for SITA’s Managed Services portfolio journey.

“It’s a step towards our goal to support all airlines by making the best of our capabilities and expertise available to them, in this case OCC services, whether we take on full OCC activities or a subset.

“By centralizing OCC services, we help airlines manage daily or peak operations more smoothly, providing a scalable solution for all sizes.

“Now, we’re ready to build on ASISTIM’s legacy of service excellence to expand our offerings, but also to bring their key operational insights back into our software product development plans.

“This will solidify our position as the go-to OCC provider and is another bold step in SITA’s vision to offer a full range of products and services in the air transport industry.”

ASISTIM, founded 15 years ago, has made a name for itself with its innovative and unique triad of OCC, IT and training academy services.

This means airlines find a one-stop-shop for comprehensive services, including managed OCC services, OCC software integration and automation, and top-tier dispatcher training, now backed-up by an established industry leader such as SITA.

Svensen Patrick Rossmann, ASISTIM founder and Managing Director, added: “Joining forces with SITA is a huge milestone. Our combined expertise will help us lead change in our industry.

“SITA’s products, airline relationships, and 75 years of experience will help us set new standards and bring more value to airline operations.”