SITA’s baggage management technology has been expanded to 15 airports in India after the Airports Authority of India (AAI) introduced it at more gateways.
The BagManager service provides airports with real-time information on passengers baggage and reduces the chances of mishandling.
The system was introduced in India at Kolkata and Chennai airports in 2015 and now 15 airports in the country are using the technology.
SITA’s says its BagManager provides the airports with real-time information on the status of passengers’ baggage, significantly reducing the chances of baggage mishandling.
The move by the AAI is line with its vision of rolling out standard airport infrastructure across all their airports to drive greater efficiency across the airport network.
The implementation of SITA’s baggage solution will also help AAI’s customer airlines progress towards complying with IATA Resolution 753 by tracking bags across key points in the journey.
The 15 airports using BagManager are Trivandrum, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkatta, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.