Ground Services

Star Alliance opens new lounge at Amsterdam Schiphol

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Star Alliance will tomorrow (8 March) open a new lounge at Amsterdam Airport Schiphol – its 8th branded lounge at airports around the globe.

At Schiphol, Star Alliance has partnered with Aspire Netherlands (A Swissport company) who also developed and operates the adjacent common use Aspire Lounge, and Royal Schiphol Group, in creating the first dedicated alliance lounge at the airport.

The facility welcomes eligible First and Business Class passengers and Star Alliance Gold Card holders as well as eligible paid lounge members of the Air Canada Maple Leaf Worldwide Club and United Club programmes.

The lounge is located airside in the Departures 2, Schengen Area on the Panorama terrace level. Easy access is provided to the departure gates for Alliance member carrier flights to European destinations in the Schengen Zone.

The econtemporary design is inspired by the ever-changing Dutch skies and landscapes and features furniture creations and decoration pieces of original Dutch design and can accommodate up to 150 guests.

Free Wi-Fi is available throughout the lounge, and a mix of standard and USB power outlets ensure that customers can recharge their electronic devices.

Facilities include a luggage storage area, individual work booths, communal work table, dining area, bar area, relaxation area and a wine bar. Amenities feature a serviced bar during afternoon hours, beer on tap, a complimentary buffet with hot and cold meal options, flight information, business services.

Star Alliance vice president of customer experience, Christian Draeger said: “Star Alliance has set itself the overall goal of improving the customer’s travel experience. Offering a premium lounge product is an integral part of this strategy.

“Our new Amsterdam Lounge expands the network of Star Alliance branded lounges to eight and offers our customers flying from ‘De Dam’ a state-of-the-art lounge experience.”

The lounge primarily serves eligible passengers departing on flights operated by Adria Airways, Aegean Airlines, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Swiss, and TAP Air Portugal.

Customers departing on other Star Alliance member carrier flights are also welcome. In total, 16 Star Alliance member carriers serve Amsterdam, providing services to 23 destinations in 18 countries.

Swissport chief executive officer for the Netherlands and Denmark, Menno Biersma added: “We are delighted to partner with Star Alliance in bringing its latest addition of Star Alliance branded lounges to the Dutch capital, where customers will be able to enjoy Aspire’s proclaimed hospitality and services.

“We believe that the combination of its intelligent design, comprehensive offering and local feel, the new Star Alliance Lounge will elevate customer experience to a whole new level.”

Star Alliance now offers eight branded airport lounges around the world and other than Amsterdam, it is also has them at Buenos Aires Ezeiza, Los Angeles, Paris Charles de Gaulle, Nagoya, Rio de Janeiro Galeao, Rome Fiumicino, and Sao Paulo Guarulhos. The lounge in Paris CDG will be refurbished in the coming months.

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