Ground Services

Star Alliance to open a lounge at Guangzhou Baiyun

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Star Alliance and Guangzhou Baiyun International Airport (CAN) have agreed on space allocation to facilitate the establishment of a Star Alliance branded lounge at the airport.

A memorandum of understanding (MoU) was signed by Jeffrey Goh, CEO Star Alliance and Qiu Jiachen, chairman of the board at CAN.

This is a milestone for both Star Alliance and CAN, as it establishes the foundation for development of co-located check-in and gate facilities, connection services and a Star Alliance branded lounge at Terminal 1 for use by the 10 member carriers of the Alliance serving this dynamic market.

Taken all together, this elevates the status of CAN to a hub airport for the Alliance in the People’s Republic of China.

“This is an excellent decision for all parties,” said Jiachen. “Having a renowned Star Alliance branded lounge within the Terminal 1 facilities reflects the desire of CAN to provide the major global airline alliance groups an enhanced customer experience at our airport.”

“Lounge access is continually rated as a key Alliance benefit by our premium customers. Soon being able to provide our own dedicated premium customer facility in Guangzhou is great news for our member carriers’ passengers. Furthermore, it enhances our position at one of our key hub airports in China,” said Goh.

Star Alliance First and Business Class passengers as well as Star Alliance Gold Card holders currently have access to more than 1,000 lounges across the Alliance’s global airline network

In addition to airlines’ own lounges and those operated by third parties, Star Alliance offers seven branded lounges. These are located in Buenos Aires (EZE), Los Angeles (LAX), Nagoya (NGO), Paris (CDG), Rio de Janeiro (GIG), Rome (FCO) and São Paulo (GRU).

“In addition to rolling out our digital strategy, Star Alliance is also investing in its lounge product. Following the successful opening the Rome lounge in 2018, Amsterdam and Guangzhou will feature new Star Alliance Lounges in 2019, with refurbishments planned for our existing properties in Nagoya and Paris,” said Goh.

10 Star Alliance member airlines serve Guangzhou: Air China, ANA, Asiana Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, Shenzhen Airlines, Singapore Airlines, Turkish Airlines and THAI.

Together they operate over 105 flights per day, connecting Guangzhou with direct services to 36 destinations in China, and a further 12 destinations in 10 countries in Asia, Africa and Europe.