Swissport implements new departure control system and messaging service

posted on 20th April 2018 by Jordan Newton
Swissport implements new departure control system and messaging service

Swissport has implemented a new departure control system and messaging service after after a successful migration process.

Amadeus Altea is now being used at 30 airports in 10 different countries within the Swissport network, supporting the handling process of seven million passengers. It replaces Swissport’s existing departure control system axsControl DCS by DXC at these 30 airports.

The selection of Amadeus Altea is the result of an in-depth search and evaluation process. and Swissport said the departure control system is state-of-the-art and will provide it with the necessary tools needed.

Along with the new departure control system, Swissport chose SITA as the provider for telex messaging. The migration of 421 telex addresses to SITA is now completed. The new system is currently in use at 139 airports worldwide.

Swissport Group chief information officer, Christoph Kleinsorg said “The implementation of two market-leading and globally accepted solutions is an important milestone for Swissport. It will enable us to fulfill the demands of our clients and to provide them with the best possible service going forward.”

Swissport has been using the departure control system axsControl DCS by DXC for many years. The origins of this system go back to the 1970s when it was developed by the Swissair Group. In March 2017, DXC informed Swissport that they will be facing out axsControl and axsMessaging and that these would not be available beyond the end of March 2018.

Swissport works on behalf of more than 850 client-companies, providing airport ground services for some 265 million passengers annually.