Airlines, airports and ground handling companies will work alongside the UK government and aviation regulator to deliver improvements to accessibility services. The UK's Aviation Accessibility Task & Finish Group, commissioned by the government, has made 19 recommendations on how to make flyi...

The UK Civil Aviation Authority has published its annual Airport Accessibility Report, which ranks airports based on the assistance services they provide to disabled passengers. The regulator said that with more people requesting assistance services than ever before, its latest report shows the m...

The CEO of the UK Civil Aviation Authority has praised London Luton Airport for its accessibility services following a recent visit. Luton recently hosted Rob Bishton for a tour of the airport, during which he saw its new purpose-built travel lounge for passengers with additional support needs. ...

Transreport, a technology company specialising in inclusive travel solutions, is launching its Passenger Assistance technology with East Midlands Airport (EMA). Following an impactful partnership since May 2024, Transreport will deploy its staff-side technology with EMA in 2025, transforming trav...

Aviation is a tool to connect people across different cultures and abilities worldwide, and every company in air travel must work to expand the accessibility of passenger air service so more people can experience the miracle of flight comfortably. The need to provide equal access to air travel is...

American Airlines has been issued a $50mn fine by the US Department of Transportation (DOT) for the alleged mistreatment of passengers with disabilities. The DOT said that in some cases, the carrier's mistreatment of disabled travellers resulted in injuries. According to US transportation secr...

An airline has invested £300,000 to improve accessibility for passengers with reduced mobility. Aurigny, the state-owned airline of Guernsey, will introduce new ATR-recommended aisle chairs which are are designed to be the maximum permissible width for the ATR. The chairs will provide greater...

In March 2023, British TV presenter Sophie Morgan launched the Rights on Flights campaign to raise awareness of the difficulties that disabled air passengers face - and force change from the top. She says the aviation industry needs to take responsibility when it has - or is deemed to have - fail...

Accessibility is an increasing issue for stakeholders across the aviation sector, with airports, airlines and ground handlers all looking to provide a more inclusive service to passengers with additional needs. Improving these services is a task that will never be finished, but can arguably never be...

Abra Group has announced the expansion of Michael Swiatek's role as head of strategy to include the newly-created position of chief accessibility officer. Swiatek's appointment is expected to bolster the company's inclusivity strategy across its core business. Abra Group is the holding company...

Hamad International Airport (DOH) has received the Accessibility Enhancement Accreditation from Airports Council International (ACI) World. Introduced in August 2022, the accreditation program focuses on improving accessibility, ensures equitable customer experiences and promotes a more inclusive...

In recognition of its commitment to "prioritizing and ensuring an accessible, safe, and inclusive traveling experience for passengers with disabilities," Miami International Airport has been accredited by the Airports Council International (ACI) Accessibility Enhancement Accreditation (AEA) program....

Dublin Airport is delighted to partner with Hack Access for its accessibility hackathon event taking place from February 21 to 23. The hackathon aims to bring bright minds together to specifically look at ways of improving the customer experience for passengers who have accessibility challenges....