Tag: Air Canada

Air Canada partners with SATS for its long-awaited return to Singapore

Air Canada has awarded a passenger, ramp, and cargo handling contract to SATS as it prepares to resume flights to Singapore’s Changi International Airport for the first time in over 30 years. The airline will launch four Boeing 787-9 flights a week connecting Vancouver and Singapore, starting 4...

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada has been ordered to pay compensation to a customer who sued the airline after the AI chatbot on its website gave incorrect information about refunds. In 2022, Jake Moffatt contacted Air Canada to determine which documents were needed to qualify for a bereavement fare, and if refunds coul...

Air Canada reports fourth quarter and full year 2023 financial results

Air Canada today reported its fourth quarter and full year 2023 financial results. Michael Rousseau, President and Chief Executive Officer of Air Canada said: "Air Canada produced very strong results for the fourth quarter and full year 2023, delivering on its key financial goals and strategic pr...

TrueNoord increases footprint in Canada with the lease of two Embraer E175s to Air Canada

TrueNoord increases footprint in Canada with lease of two Embraer E175s to Air Canada

TrueNoord has purchased two Embraer E175s on lease with Air Canada. The recent closing of this transaction marks the completion of their acquisition of 10 Embraer aircraft from Nordic Aviation Capital, first announced in January 2023. The aircraft are already deployed across the Air Canada Express...

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada passenger opens cabin door and falls out of plane before takeoff

On Monday an Air Canada passenger flying from Toronto Pearson International Airport opened a cabin door and fell to the tarmac before takeoff, injuring himself and causing delays. The aircraft, a Boeing 777, was preparing for takeoff and headed to Dubai when the incident took place. Emergency ser...

TAT welcomes Air Canada’s resumption of Bangkok-Vancouver flight

The Tourism Authority of Thailand (TAT) hosted an ‘ESG activity in Thailand’ for 48 international delegates attending the Air Canada Asia Pacific Sales Summit, which was held from 6-7 December at the Royal Orchid Sheraton Hotel and Towers on Bangkok’s riverside. The event marked Air Canada’...

Air Canada to launch two direct routes to Montreal and Toronto

Air Canada, as a founding member of Star Alliance and as the largest provider of scheduled passenger services on the domestic and international market to and from Canada, will establish at Stockholm Arlanda Airport with two direct routes as of June 12th next year. The two routes will not only ser...

Air Canada unveils first upgraded Airbus A321

[caption id="attachment_57477" align="alignright" width="300"] Industry-first exterior cameras on a narrow-body aircraft provide customers real time, high-definition flight views on IFE seatback screens (CNW Group/Air Canada)[/caption] Customers on board Air Canada flight AC692 operated with Fin ...

Air Canada orders 36 GEnx-1B engines for 787-10 fleet

GE Aerospace today confirmed that Air Canada has ordered 36 GEnx-1B engines plus four spares to power its new order of Boeing 787-10 aircraft. The order includes options for an additional 24 GEnx-1B engines. The Montreal-based carrier took delivery of its first Dreamliner in 2014 and currently...

Air Canada to bring Canadians home from Israel with special flights

Air Canada announced today that, in coordination with the Government of Canada, it will operate two special flights on October 13 and 14 from Athens to bring Canadians and permanent residents home from Israel. Through the arrangement, the Government of Canada is operating military flights from Te...

Air Canada to fly every model in 787 Dreamliner family, orders 18 Boeing 787-10s

Boeing and Air Canada announced today the carrier is selecting the 787 Dreamliner to further modernize and grow its fleet with an order for 18 787-10 widebody jets, with the option to purchase 12 more. The flag carrier of the country, Air Canada will deploy the new fuel-efficient airplanes as par...

Unifor fights Air Canada Jazz layoffs in Newfoundland and Labrador

Unifor is fighting Air Canada's decision to lay off more than 50 Jazz members in Newfoundland and Labrador as the company makes changes to its services in Gander, Happy Valley-Goose Bay and Deer Lake. "Unifor is committed to fighting vigorously for our aviation members at Jazz," said Unifor Natio...

Air Canada announces prepayment of aircraft related debt

Air Canada today announced it has prepaid loans of approximately $462 million from Export Development Corporation (EDC) previously used by the company to help fund its acquisition of 14 Airbus A220-300 aircraft. The prepayment, which is also subject to accrued interest and break costs, was made...

Emirates and Air Canada expand codeshare partnership

Emirates announces that its codeshare partnership with Air Canada has extended to include flights to and from Montréal, following the launch of services to Québec’s largest city in July. Emirates customers will now be able to plan travel between 11 of the most popular domestic points beyond M...

Air Canada Opens First Maple Leaf Lounge at San Francisco International Airport

Air Canada has opened its brand-new Maple Leaf Lounge at San Francisco International Airport (SFO), the airline's 28th lounge worldwide, and its third Maple Leaf Lounge in the U.S. The modern and exclusive respite, located in Terminal 2, features Air Canada's first outdoor lounge terrace, toget...

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