Tag: North America

American Airlines named worst US carrier for mishandled luggage

American Airlines named worst US carrier for mishandled luggage

American has been named the worst US airline for mishandled luggage in a new report. Luggage shipping experts MyBaggage.com analysed data from the US Department of Transport (DoT)'s Air Travel Consumer Report, which included data detailing the number of bags, wheelchairs and scooters loaded onto ...

Southwest takes new measures as growth expected to slow down

Southwest takes new measures as growth expected to slow down

US carrier Southwest Airlines is expected to slow its growth as the airline tackles “significant challenges” after facing losses in addition to delays in their Boeing 737 deliveries. Only 20 737 MAX 8 aircraft are set to be delivered to the airline this year - a significant reduction from the...

'Get your act together', American Airlines CEO urges Boeing

Boeing: ‘Get your act together’, urges American Airlines CEO

American Airlines CEO, Robert Isom, has urged Boeing to "get your act together" amid the ongoing safety crisis that has engulfed the plane maker since a door panel blew off an Alaska Airlines plane mid-flight in January. Isom reaffirmed the airline's commitment to the manufacturer but said Americ...

Delta Air Lines CEO anticipates 737 MAX will be delayed until 2027

Delta Air Lines CEO anticipates 737 MAX 10 will be delayed until 2027

Delta CEO, Ed Bastian, has hinted he expects the delivery of the airline's Boeing 737 MAX 10 orders to be delayed to as long as 2027. It comes as Boeing continues to undergo safety and quality scrutiny by the Federal Aviation Administration (FAA), in light of safety concerns with the MAX 9 model....

ReachTV chooses Edgio to help deliver streaming content to airports across North America

Edgio today announced that leading airport television network, ReachTV, has selected the company as their media streaming platform. Given that more than 50 percent of ReachTV’s programming comes from live events, they sought a partner that not only had expansive reach and technological expertis...

Boeing whistleblower found dead after giving evidence against plane maker

Boeing whistleblower found dead after giving evidence against plane maker

A whistleblower has been found dead in the US days after giving evidence against Boeing in a lawsuit. 62-year-old John Barnett died from “what appears to be a self-inflicted gunshot wound” on 9 March and police are investigating the incident, the Charleston County Coroner's Office told media ...

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada has been ordered to pay compensation to a customer who sued the airline after the AI chatbot on its website gave incorrect information about refunds. In 2022, Jake Moffatt contacted Air Canada to determine which documents were needed to qualify for a bereavement fare, and if refunds coul...

22 passengers onboard Flight 1282 bring amended lawsuit against Boeing and Alaska Airlines

22 passengers onboard Flight 1282 bring amended lawsuit against Boeing and Alaska Airlines

22 passengers who were onboard Flight 1282 when a door plug blew out of the fuselage mid-flight have brought an amended lawsuit against Boeing and Alaska Airlines. Mark Lindquist, a Washington-based personal injury lawyer, yesterday brought the claims of the 22 passengers against Boeing and Alask...

Key bolts were missing from Boeing Alaska Airlines plane door which blew out mid-flight

Key bolts were missing from Boeing Alaska Airlines plane door which blew out mid-flight

Four bolts were missing from the Boeing Alaska Airlines aircraft door which blew out mid-flight, a preliminary investigation by the US National Transportation Safety Board (NTSB) has found. The door panel, known as a plug, had been removed to fix rivets damaged in production. Those bolts were rem...

FAA: Aircraft laser strikes saw 41% increase in 2023

FAA: Aircraft laser strikes saw 41% increase in 2023

The Federal Aviation Administration (FAA) reports that it received 13,304 incidents of laser strikes against aircraft from pilots last year. The number shows an increase in incidents by 41 per cent in 2023 compared to 2022. Shining a laser at an aircraft is a serious safety threat, and many types ...

US government announces $245mn in funding to modernise airports in 37 states

US government announces $245mn in funding to modernise airports in 37 states

Airports across 37 US states will benefit from more than $245mn in funding from the US government to modernise infrastructure, improve runway safety and create jobs. Yesterday evening (GMT), it was announced that the government will award the Federal Aviation Administration (FAA) the funding, whi...

Air Canada must honour refund policy its chatbot invented, court rules

Air Canada passenger opens cabin door and falls out of plane before takeoff

On Monday an Air Canada passenger flying from Toronto Pearson International Airport opened a cabin door and fell to the tarmac before takeoff, injuring himself and causing delays. The aircraft, a Boeing 777, was preparing for takeoff and headed to Dubai when the incident took place. Emergency ser...

American Airlines produces ‘industry-leading performance’ through winter holiday travel period

American Airlines said it delivered a "strong operational performance" for its customers during the winter holiday travel period, cancelling the fewest flights among the major carriers while operating significantly more on-time flights than last year’s holiday period. The airline was able to achi...

JFK Terminal One and Ink partner to reduce disruptions and ensure operational continuity

JFK Terminal One Group Association (TOGA) and Ink Innovation, a travel technology provider, have joined forces to run a trial for a disaster recovery system aimed at managing operational disruptions at John F. Kennedy (JFK) Airport Terminal One. The pilot project, which successfully tested Ink DRS ...

Finnair continues expansion into Europe, Asia and US

Finnair, the Finnish flag carrier, has added even more flights to its growing Summer 2024 schedule, due to increased global demand for travel. The extra flights to Europe, Asia and the US, come just ahead of the Christmas season, giving customers a chance to plan a summer to remember. In the US, Fi...

.