Korean Air has expanded its baggage notification service to international flights departing from 15 cities to Incheon Airport. The baggage notification service notifies customers through their smartphone that their checked baggage has been safely loaded on their flight. Korean Air began the no...

Korean Air’s mobile app sends out push notifications to inform passengers that their baggage is safely loaded. The service gathers information from the baggage reconciliation system (BRS) that matches barcode information scanned from the check-in and loading processes. The BRS ensures that the ba...