UK transport secretary Louise Haigh has pledged that airlines will face tougher enforcement of consumer protection laws. She said the Department for Transport (DfT) will "introduce reforms" to provide airline passengers with the "highest level of protection possible" after a UK Civil Aviation Aut...

In March 2023, British TV presenter Sophie Morgan launched the Rights on Flights campaign to raise awareness of the difficulties that disabled air passengers face - and force change from the top. She says the aviation industry needs to take responsibility when it has - or is deemed to have - fail...

The UK Civil Aviation Authority has praised the "proactive steps to improve sustainability across the aviation sector" following a visit to Jet2's Manchester base. According to the regulator, Jet2 demonstrated some of its sustainability initiatives to the CAA, including its work to reduce its air...

Flight punctuality at UK airports has dropped below pre-pandemic levels despite recent hikes in air fares, new figures show. According to UK Civil Aviation Authority (CAA) data, only 64 per cent of flights took off or landed within 15 mins of their planned time in 2023 - compared to 75 per cent i...

The UK government has been criticised today over its "failure" to legislate to give the Civil Aviation Authority more powers to punish airlines that break the law. Today was the State Opening of the UK parliament, in which King Charles outlined the government's legislative agenda for the next 12 mo...