TUI Group deepens partnership with IBS Software to optimise operations

posted on 23rd October 2023 by Eddie Saunders
TUI Group deepens partnership with IBS Software to optimise operations

IBS Software, a leading SaaS solutions provider to the travel industry globally, has a long-standing partnership with TUI to overhaul its IT processes to deliver transformational value.

IBS Software currently maintains all 35+ airline backend systems at TUI, across legacy and modern technology stacks.

This renewed partnership will see IBS Software continue to own, operate and enhance TUI’s Integrated Disposition Planning and Statistics product (IDPS), which manages flight planning and control, crewing and rostering, flight operations, maintenance planning, HR, and statistics and reporting across all five of TUI’s airlines.

The IDPS platform is a strategic priority for TUI in its mission to build a virtual airline and future-proofing its airlines by finding economies of scale that deliver growth.

Isabelle Droll, Chief Information Officer, Holiday Experience and Corporate & Sustainability, TUI, said, “IBS Software is passionate about developing a strategic approach to optimise our Airline IT operations platform, adapting constantly to our business model.

“Partnering with IBS Software and utilising its expertise in airline operations and business processes as well as technology has enabled us to realise the full potential of our IDPS system.”

“Our long collaboration with TUI has been marked by mutual trust and exceptional service, resulting in the successful evolution of the IDPS platform to meet TUI’s dynamic business requirements,” said Latha Rani, Vice President & Head of Service Delivery at IBS Software.

“With this renewed commitment, we look forward to playing a crucial role in enabling TUI’s growth and success in the ever-evolving travel market.

To explore how IBS Software enabled continuous digital transformation at TUI Group through collaborative technology partnership, download the case study here.