Wiremind Announces New SaaS Platform, PAXONE, to Transform Commercial Passenger Transport Technology

posted on 6th July 2023 by Eddie Saunders
Wiremind Announces New SaaS Platform, PAXONE, to Transform Commercial Passenger Transport Technology

Wiremind, a leading provider of advanced distribution and optimisation solutions, launched its latest product, PAXONE. After 10 years of industry observations within the realm of RM for passenger transport operators, Wiremind is addressing common limitations with PAXONE, aiming to improve performance for passenger transport operators.

The development of the all-in-one platform was set off by the realisation that transport operators are hindered by relying on disparate systems, each orchestrated by different service providers. This fragmentation increases operational costs for transport operators, stifles efficiency, and impedes innovation.

Consequently, PAXONE streamlines the commercial IT landscape for transport operators by uniting Inventory, Sales, CRM, and RM functions into a cohesive system with an intuitive user interface (UX). Having a fully integrated solution effectively reduces maintenance and implementation costs for transport operators.

“With multiple service providers involved, transport operators are often hindered when adjusting their IT roadmaps in a timely manner,” said Rémi Habfast, VP of Passenger Systems at Wiremind.

“This leads to them missing out on lucrative market trends or blocks them from embracing the newest technologies. Our vision with PAXONE is to empower transport operators with a unified, all-encompassing solution that ultimately saves operational costs while improving performance.

“We want to simplify the commercial IT ecosystem and provide a platform that’s poised to overhaul commercial operations within the railway, bus, and airline industries.”

By leveraging AI, PAXONE is optimising revenue management and transforming passenger transport sales by equipping transport operators with a comprehensive toolset to meet the increasingly sophisticated demands of today’s travellers and enhancing sales strategies.

With a dynamic CRM, seamlessly integrated with Sales, Inventory, and RM functionalities, PAXONE is reinventing travel offers through an enriched passenger centric-approach and bringing together disparate facets of transport operations.

PAXONE is already being adopted by its first client, LE TRAIN, the first private French rail operator to offer a high-speed service, dedicated to regional and inter-regional travel. LE TRAIN shares Wiremind’s goal of innovating an established market, thereby acquiring the essential tools to revolutionise its long-term travel offerings.

“The implementation of our commercial policy is at the heart of LE TRAIN’s success,” commented Alain Getraud, CEO of LE TRAIN.

“In order to do so effectively, we need to be able to rely on high-performance, flexible, and robust solutions that guarantee the personalisation and fluidity of the customer experience. That is why we chose PAXONE by Wiremind.

“Our collaboration with Wiremind marks the beginning of a new strategic stage for LE TRAIN, which is continuing to develop itself to offer high-speed inter- and intra-regional connections in the Greater West of France by 2026.

“We are pleased to be working with a company that resembles us in its commercial approach: innovative, agile, and resolutely focused on providing a high-level quality service to its customers.”

As for implementation and meeting international standards, the PAXONE platform has been engineered for compatibility with an EU-endorsed framework, known as OSDM, which allows it to integrate smoothly with various distribution channels, such as Trainline, SNCF Connect, and others.

This feature aligns PAXONE with industry-wide standards and facilitates smoother cross-platform interactions.

Together, Wiremind’s products, PAXONE and CAYZN (Wiremind’s intuitive RM solution), represent a fully integrated, technologically advanced platform that encapsulates the company’s vision of an all-in-one solution for the transport industry.

Supported by BPI France and the France 2030 investment plan, and working together with a key partner, LE TRAIN, Wiremind will soon make PAXONE available to the greater market. A PAXONE demo can be requested via [email protected]

“At Wiremind, we create seamless, easy-to-use solutions that optimise operations and create value through the use of the latest products and AI technologies,” said Colin Girault-Matz, co-founder and CEO at Wiremind.

“We have been doing this for more than ten years in the revenue management field with great success.

“With our new solution, PAXONE, we are excited to replicate this success in all other distribution components of transportation IT ecosystems, where there are so many opportunities for innovation.”