Skytrax has named the Latvian airline airBaltic the winner of Best Airline in Eastern Europe award in 2022.
The award was presented during World Airline Awards 2022 in a special ceremony in London, Great Britain.
Martin Gauss, President and CEO at airBaltic: “We at airBaltic are continuously working on improving and innovating. There is an incredible motivation, dedication and passion within the airBaltic team towards what we do.
“Therefore I am proud and honoured to receive this award today on behalf of our team and to see our work and efforts being recognized on an international scale.”
Edward Plaisted of Skytrax: “We are delighted to welcome airBaltic to the World Airline Awards for the first time in 2022.
“Their accomplishment in the Best Airline in Eastern Europe category is fantastic recognition from passengers that are clearly impressed with the airBaltic experience.
“The airline has made great strides in modernising the onboard product with their all A220 fleet, and the aircraft consistency is clearly a key component of the success and popularity with their customers.”
The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global.
Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners.
The awards are referred to by media around the world as the Oscars of the aviation industry.