Leveraging Jordan’s ideal location as a gateway between east and west, Queen Alia International Airport in Amman serves as the country’s prime gateway to the world, providing a range of flight and route options. The multiple award-winning terminal was opened in 2013 and operator Airport International Group– a Groupe ADP subsidiary and Jordanian consortium of local and international investors in which Groupe ADP is a majority -) is driving a program of modernization to ensure the airport retains its reputation for delivering excellent customer service.
Airport International Group turned to Amadeus as a strategic partner for a major modernization of the airport’s systems to deliver a foundation for innovation and the flexibility to react to new market dynamics.
The first phase of the implementation has been completed and sees Amman airport use Amadeus technology to achieve maximum efficiency, by integrating airport operations , passenger and baggage services into a single platform. The move sees Airport International Group launch an agile, internet-enabled, model that can be scaled up, or down, to match fluctuating passenger demand.