Airport Terminal Services’ (ATS) Vancouver (YVR) team were named a top finalist in the Richmond Chamber of Commerce’s Business Excellence Awards.
The awards recognize distinguished Richmond businesses in 10 different categories and received over 200 nominations. ATS was one of the top three finalists in the “New Business of the Year” category.
The award criteria are to honor a new business who is achieving outstanding business performance and shows promise for continued growth.
ATS began ground handling operations in September 2017 and were quickly achieving customer objectives and YVRAA safety metrics. Final construction was completed on new office space including training room, employee facilities, operations control room and management offices in October.
The ground handler said that this investment shows ATS’ commitment to growth and employee engagement at Vancouver International Airport.
“The YVR team continues to make us proud,” says ATS president and chief executive officer, Sally Leible. “To see our YVR team, led by Managing Director, Parv Bal, grow and develop a young operation and consistently meet KPIs while showing continuous improvement in employee morale and retention is an impeccable achievement.
“We have the perfect trifecta in YVR with a collaborative customer in WestJet and supportive team with YVR Airport. We are thrilled the Richmond Chamber of Commerce was able to recognize and reward this phenomenal accomplishment.”
ATS has handled ground handling operations for WestJet in Vancouver International Airport for just over a year.
“Of the many achievements, the one that impresses me the most is the development of a strong and cohesive leadership team,” said WestJet YVR general manager, David Hamilton. “This has created a strong sense of community within the frontline staff that has been equipped; feel supported and empowered to deliver the company’s goal.”